SSL Encryption
Your Data Is Never Sold
Personal Controls
GDPR Compliant

Your privacy is our responsibility. By using the live bet platform, you agree to this Privacy Policy. You will be notified in advance of any changes to the policy.

1Introduction & General Information

This Privacy Policy ("Policy") applies to the live bet platform and all of its services. It sets out in detail how we collect, store, use, and protect your personal data.

Live bet believes every user should have full control over their own personal data. We collect your information solely to improve our services and ensure a safe gaming experience — for no other purpose.

This Policy is built on international data protection standards (GDPR-compliant). All use of your data is governed by this Policy at all times.

2What Data We Collect

Live bet only collects data that is necessary for operating the platform and improving its services.

Types of Data Example Purpose of Collection
Identity Information Name, date of birth, national ID Age Verification & Account Registration
Contact Information Email, mobile number, address Account Contact & Support
Financial Information Payment methods, transaction history Deposit/Withdrawal Process
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Bet history, game preferences, session duration Service Improvement & Responsible Gaming

How We Collect Your Information:

  • Information provided directly by you (registration, forms, support chat)
  • Automatically collected information (cookies, log files, app usage data)
  • From Third Parties — For Identity Verification Purposes Only

3How Your Data Is Used

Live bet uses your data solely for the following purposes:

  • Account Management: Registration, login, password reset, and account settings.
  • Service Delivery: Keeping deposits, withdrawals, bonuses, and gaming services running smoothly.
  • Customer Support: Resolving your questions and complaints.
  • Security: Fraud detection, account security, and anti-money laundering.
  • Legal Obligations: Compliance with regulatory authority directives.
  • Service Improvement: Improving the platform and enhancing your gaming experience.
  • Contact: Important updates, promotions, and system notifications.

Our Commitment: live bet never sells your data to advertisers or third parties.

4Data Sharing Policy

Live bet may share your data with third parties only in limited, specific circumstances:

When data is shared:

  • Payment Processors: Relevant information is shared with your bank or mobile banking provider to process transactions.
  • Identity Verification Service: Licensed third-party providers may be used to verify age and identity.
  • Legal Authorities: In response to a valid court order or request from a regulatory authority.
  • Technology Partners: For platform operations — under strict confidentiality agreements.

All third parties we share data with are contractually required to uphold the same privacy standards. Your data is never sold for commercial purposes.

5Cookies & Tracking Technologies

Live bet uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security purposes. These cannot be disabled.
  • Functional Cookies: Helps remember your preferences and settings.
  • Analytics Cookies: To understand how the platform is used and to improve our services.
  • Security Cookies: To detect fraud and suspicious activity.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

6Technical Data Security Measures

Live bet uses industry-leading technology to keep your data secure:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Firewall: Advanced firewall and intrusion detection systems are in place.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: An independent team of experts conducts regular security audits.
  • Data Center Security: Data is protected at both the physical and logical levels.
  • Access Controls: Only authorized personnel have access to specific data.

Our security measures meet banking industry standards. Your data and funds are completely safe.

7Data Retention Period

Live bet does not retain your data longer than necessary. Our general policy is:

  • All data is retained for as long as the account remains active.
  • After account closure, certain data may be retained for up to 5 years to meet legal obligations.
  • Financial transaction data is retained in accordance with regulatory guidelines.
  • Once consent for marketing communications is withdrawn, the relevant data is deleted immediately.

To request deletion of specific data, please contact our support team.

8Your Rights Regarding Your Data

As a live bet member, you have the following rights over your own data:

Right to Know You may submit a request to find out what data we hold about you.
Right to Rectification You may request a correction if any of your data is inaccurate.
Right to Erasure You may request the deletion of specific data where no legal obligation requires its retention.
Right to Object to Processing You may object to the use of your data for specific purposes.
Right to Data Portability You can export your data in a machine-readable format.
Marketing Opt-Out You can opt out of promotional emails or notifications at any time.

Contact our support team to exercise any of the rights above. We will respond within 30 days of receiving your request.

9Child Protection Policy

Live bet is strictly for users aged 18 and above. We never intentionally collect data from minors.

If a parent or legal guardian believes their child has registered on live bet by mistake, please contact our support team immediately. We will close the account and delete all associated data.

10Privacy Policy Updates

Live bet may update this Privacy Policy from time to time. For significant changes:

  • A notification will be sent to your registered email address.
  • A clear notice will be displayed on the platform.
  • The date of any changes will be updated at the top of this page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.

11Contact & Complaints

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us:

Email: [email protected]

Support Email: [email protected]

Our data protection team will respond within 7 business days of receiving your message. For urgent matters, you can get immediate assistance via live chat.

Live bet's customer support is available 24/7. Feel free to reach out with any privacy-related concerns at any time.

Live bet's 6 Pillars of Data Protection

Why Your Data Is Safe with live bet

256-bit SSL Encryption

Every transaction and data exchange is protected with military-grade encryption — completely unbreakable by hackers.

Your Data Is Never Sold

Live bet never sells your personal data to advertisers or third parties — this is a firm, non-negotiable policy.

Your Control

You have full control to view, correct, or delete your data — submit a request at any time.

International Standards

Live bet's Privacy Policy follows the international GDPR standard — Europe's highest data protection regulation.

Regular Security Audits

Independent cybersecurity experts regularly audit live bet's systems to ensure there are no vulnerabilities.

Transparency in Bangla

Live bet is one of the few platforms with a complete privacy policy written in plain, accessible English.

Privacy FAQs

Most Frequently Asked Questions by Members

live bet stores limited payment information — only transaction history and payment method details. Full card numbers and passwords are never stored on live bet's servers. The same policy applies to mobile banking and bank transfers.

In some cases, data may be processed on international servers for technical reasons. This is done exclusively through partners bound by confidentiality agreements and always in compliance with international data protection standards.

Most personal data is deleted upon account closure. However, certain information may be retained for up to 5 years due to legal and financial compliance requirements. To request specific data deletion, please contact our support team.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop all future marketing emails. You can also manage your notification preferences directly from your account settings. Please note that critical system and security-related emails cannot be disabled.

Yes. In the event of a data breach that may affect your information, we will notify you by email within 72 hours and advise you on the necessary steps to protect your account.

Start Gaming with Confidence

Your data is secure and your privacy is respected at live bet. Register today and play with complete peace of mind.

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