Responsible Gaming
Self-Exclusion
Limit Control
24/7 Support

Why is responsible gaming important?

For many people, online gaming is a great form of entertainment. But like any pastime, it's important to know your limits. live bet's responsible gaming policy isn't just words on a page — it's our genuine commitment to the wellbeing and happiness of every member.

It's not always easy to notice when entertainment is turning into addiction. Playing for hours on end, making repeated deposits to chase losses, or withdrawing from family and friends to keep gaming — these are all warning signs.

Live bet wants every member to stay in control of their gaming. That's why we offer industry-leading responsible gaming tools — completely free and easy to use.

live bet's Commitment

"Our goal is simple: every member should enjoy their gaming experience. When gaming stops being fun and starts causing stress, we're here to help."

Core Safe Gaming Guidelines

Daily Time Limit Recommended: 2 Hours
Budget Control Entertainment Budget Only
Mental State Play in a Good Headspace
Social Balance Family & Friends Time

Gaming is only For Entertainment. Never gamble with borrowed money or funds you cannot afford to lose.

Live bet's Responsible Gaming Tools

All our free tools to help you stay in control of your gaming

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit cannot be increased before the specified period ends.

Session Timer

Decide how long you want to play before you start. You'll receive an automatic reminder when your time is up.

Reality Check

Pop-up notifications will appear at set intervals to remind you how long you've been playing and how much you've won or lost.

Cooling-Off Period

Take a break from 24 hours up to 6 weeks. Your account will be locked for the duration.

Self-Exclusion

Keep your account closed for an extended period — from 6 months up to 5 years, or permanently.

Gaming History

View your full gaming history, deposit and withdrawal records at any time.

Signs of Problem Gaming

Ask yourself the following questions. If you answer yes to most of them, it may be time to seek help.

1

Do you chase your losses by placing bigger bets after a loss?

2

Do you feel restless or anxious when you're not gaming?

3

Have you lied to family or friends about your gaming?

4

Have you ever used money meant for essentials (food, bills, rent) to gamble?

5

Have you tried to stop gaming but couldn't?

6

Has gaming affected your work, studies, or relationships?

7

Have you borrowed money from others to keep gaming?

If you answered "Yes" to more than 3 questions, please speak with our support team. This isn't a sign of weakness — it's a sign of strength.

How to Apply Self-Exclusion

Set up your gaming break in just a few simple steps

1
Contact Support

Contact our Responsible Gaming team via live chat or email.

2
Choose Your Break Duration

Choose a cooling-off period (24 hours–6 weeks) or self-exclusion (6 months–permanent).

3
You Will Receive a Confirmation

We will lock the account immediately and send a confirmation to your email.

4
Enjoy Your Break

Use this time to spend with family and friends, or explore a new hobby.

5
Come Back When You're Ready

Once the period ends, reactivate whenever you feel ready — no rush.

Live bet's 6 Responsible Gaming Commitments

Why we back our words with action

Strict Age Verification

Age verification is mandatory during registration at live bet. Accounts belonging to underage users are terminated immediately.

Free Protection Tools

Limit setting, self-exclusion, and Reality Check — all tools are completely free and available 24 hours a day.

Awareness Campaigns

Live bet regularly promotes responsible gaming messages across the platform, with warning signs clearly highlighted.

Trained Support Team

Our support agents are specially trained to handle gaming-related concerns and provide assistance with care and sensitivity.

Regulatory Oversight

Live bet complies with the guidelines of international gaming regulatory bodies. Failure to uphold responsible gaming standards can result in license revocation.

Protection for Your Family

If you're worried about a family member's gaming, contact us — we're here to help.

10 Golden Rules for Safe Gaming

Follow these guidelines and gaming will always stay enjoyable

  • See gaming as entertainment only, not as a way to earn money.
  • Set a budget in advance and stick to it.
  • Set a fixed time limit for each session.
  • Don't play when you're angry, upset, or under the influence.
  • Don't chase your losses by continuing to play in an attempt to win back what you've lost.
  • Never play with borrowed money or funds meant for essential expenses.
  • Take regular breaks and spend time with your family.
  • Explore new hobbies or ways to have fun beyond gaming.
  • Review your gaming history on a regular basis.
  • If you're experiencing problems, seek help right away.

For Family Members

What should you do if someone close to you is struggling with a gaming problem?

How to Help a Loved One

Gaming addiction is a mental health condition — it is not a character flaw. If someone you care about is struggling, stand by them with empathy rather than blame.

If you notice the signs, have an open and honest conversation. Encourage them to seek professional help. If needed, reach out to the live bet support team — we'll work through it together.

Remember, asking for help is nothing to be ashamed of. In fact, it takes real courage — and it's one of the best things you can do for yourself and your family's future.

Live bet's responsible gaming team is here for you and your family. Reach out to us at any time, whatever the situation.

Get in Touch for Help

Live bet's Responsible Gaming Support:

Email: [email protected]

Live Chat: Available directly on the platform, 24/7

For professional mental health support, please contact Bangladesh's National Mental Health Helpline.

Responsible Gaming FAQ

What Members Ask Most

Yes, you can reactivate your account once the set period has ended. However, your account cannot be reopened before that period expires. For longer self-exclusion periods, there may be an additional waiting period before reactivation.

Yes, deposit limits take effect immediately once set. However, increasing a limit is not instant — there is a mandatory waiting period (typically 7 days). This is designed to protect you from making impulsive decisions.

Reality Check is a pop-up notification that appears at set intervals (e.g., every 30 minutes). It shows you how long you've been playing and how much you've won or lost in that session. You can then choose to stop or keep playing.

A cooling-off period is a short-term break — from 24 hours up to 6 weeks — after which your account is automatically reactivated. Self-exclusion is a longer-term measure, ranging from 6 months to 5 years or permanent, and is intended for more serious concerns.

Your account balance stays safe during self-exclusion. Withdrawals are possible once any bonus wagering requirements are met. Our support team will guide you through the process.

Play Responsibly, Play Happily

Gaming at live bet should always be fun. Use our tools to stay in control and enjoy every moment with peace of mind.

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